Remote Support Pricing
Our remote support pricing structure is simple and our rates are competitive. We offer 30-minute and 60-minute sessions which can be booked at your convenience. We also offer yearly support plans for Windows and Apple PC’s and Servers.
7 Day Satisfaction Guarantee
Geeks Remote Support is the subsidiary company of the award winning Geeks on Wheels London Ltd who have been servicing the domestic and business markets since 2004. If there is an issue with the service you received or the problem has not been fixed, call us within seven days and we will resolve the issue again free of charge. Still not satisfied? Call us within seven days and we will provide a FULL REFUND no questions asked.
Cancelling a Booking
If you have booked an appointment with one of our Geeks technicians and you are unable to attend simply call us on: 0203 6376 370 to cancel or rearrange. Geeks Remote Support will be happy to offer you an alternative appointment at your convenience. Alternatively, if you no longer require our services, we will be happy to refund you in full.
Cancelling a Yearly Plan
Need to cancel? Please call our customer service team who will talk you through the process. Geeks on Wheels will apply a 3 month cancellation fee for customers that wish to leave or cancel their Yearly Plan. The remainder of the contract will be refunded directly to you.
Why do I need to pay a cancellation fee?
Three months cancellation fee covers our admin/setup charge for each client. We take pride in our work, our success is based on a 85% fix of calls. Therefore, we hope you stay with us until the end of the contract term.