24 Oct

Computer Scams – Beware!

Geeks Remote Support receive numerous calls from clients who have been contacted by someone they think is from BT Technical Support, Microsoft, Virgin Media or other large digital service providers. In fact, they have been a victim computer scams. These calls are from criminals based in Asian call centres wanting to carry out computer scams.

If you receive an unsolicited call from someone claiming to work for BT, Microsoft, Virgin or another large corporation, and they request permission to access your computer remotely or request payment in advance to resolve an issue with your computer – DO NOT GIVE THEM ACCESS OR ANY PAYMENT DETAILS. Large corporations will never call informing you that you have a problem with your computer, ask you to give them access to your PC or request payment in advance.

These callers can be quite pushy and aggressive in their approach, ultimately, putting you on the back foot insisting there is something wrong with your computer and if you don’t provide ‘remote access’ there is a risk you will lose all files on your computer.

The latest Scam is BT Technical support.

Callers are tricked into parting with money, totally convinced they are talking to BT. The scammer passes you onto other ‘BT managers’ as a form of escalation, convincing the petrified consumer this is a major issue.  We have had reports that some callers have had their computer wiped if they somehow cotton on to the fact that the caller is fake at which point it’s too late, funds have been taken and your computer now doesn’t work at all.

If you have been the victim of one of the many computer scams, call Geeks Remote Support on 0203 6376 370, explain your concern to one of our technicians and we will be happy to advise you, free of charge.

If you have been the victim of a computer scam, we can scan your computer to ensure that no malicious software has been left behind by the scammers. – BOOK NOW

 

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